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Exam 5: Foundations of Employee Motivation

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Question 31

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Which of the following is not a content theory of motivation?

A) Acquired needs theory
B) Maslow's needs hierarchy of needs theory
C) Self-determination theory
D) Expectancy theory
E) Theory X and Theory Y

F) B) and E)
G) A) and E)

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Question 32

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In Maslow's needs hierarchy theory, _______ is the lowest level and __________ is the highest level.

A) Safety; self-actualization
B) Safety; esteem
C) Love; esteem
D) Physiological; esteem
E) Physiological; self-actualization

F) B) and E)
G) A) and B)

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Question 33

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A person will experience _______ when his or her outcome to input ratio is greater than that of a relevant comparison person.

The need for self-confidence and strength is part of the need for:

Brian has a Master's degree in electrical engineering and brings 10 years of experience to his current job. He is known for putting in long hours of hard work on his job. He receives a salary of $75,000, medical and dental coverage, and two weeks paid vacation per year. From Brian's perspective, which of the following is an output of the individual-organization exchange relationship?

Ted was dissatisfied with his job. He said that the company policy, supervision, and working conditions were responsible for his dissatisfaction. According to Frederick Herzberg's theory, these extrinsic factors that create job dissatisfaction are called:

Pam is attempting to reduce her inequity at work by attending night school for further job training. In other words, she is trying to ____.

Content theories of motivation focus on identifying internal factors that energize motivation.

An expectancy represents an individual's belief that a particular outcome is contingent on accomplishing a specific level of performance.

__________ holds that people are motivated to behave in ways that produce desired combinations of expected outcomes.

When a person perceives his/her outcome to input ratio is greater than that of a relevant comparison person, he/she is experiencing negative inequity.

Job enrichment increases the intrinsic motivators in a job.

Describe Herzberg's motivator-hygiene theory, with attention to the relationship between job satisfaction and job dissatisfaction. How would a manager use this theory to motivate employees?

Compare and contrast the theories of Maslow, acquired needs, self-determination, and Herzberg in terms of the levels of needs on which they focus.

The elements of expectancy theory are intrinsic motivation and extrinsic motivation.

Equity theory holds that people are motivated to behave in ways that produce desired combinations of expected outcomes.

To enhance a worker's expectancy, a manager could:

Chuck is concerned with what he considers to be an unfair situation at work. Although he put in 10 hours of overtime last week, he received the same pay as a co-worker who didn't put in any overtime. This week he decided to take an extra hour for lunch every day. Using the terminology of equity theory, Chuck has decided to ____.

What is motivation? Describe three facets of motivation. Why is understanding motivation important for managers?

The model of motivation that explains how people strive for fairness and justice is: